We do not accept returns or offer exchanges on any products. Once an item is purchased, it is considered final sale and cannot be returned or exchanged for any reason. 

We take great care to ensure that our designs and final product are of high quality and free from defects. All products and designs are created in-house and are inspected before we ship them out to you.

In the rare case that a defective item is received, please notify us immediately via support@threadedwear.com with photos and a description of the issue. Any exception will be evaluated on a case-by-case basis.

If your order has NOT been processed, we will do our best to work with you in order to make any modifications. Please reach out to us via support@threadedwear.com or DM us through Instagram @threadedwear AS SOON AS POSSIBLE. 

If your order IS being processed, you will no longer be able to make any changes and we will follow exactly how the order was placed.

Please note that any changes to your order can result in additional costs depending on the modifications requested. This information will be discussed and clarified during the process.

Our standard turnaround time for us is 7-14 business days from the point of creation to providing the carrier with your items. Please keep in mind that all shipping time frames are provided at the time of checkout. We make every effort to complete orders promptly and meticulously through our order queue one by one. Once an order has been shipped, you will be provided with a tracking number which will allow you to track the progress of your shipment. 

Please note that the estimates provided at checkout are not guaranteed and may be subject to unforeseen delays due to factors beyond our control, such as weather conditions, customs inspections, or transportation issues. We are not liable for any loss or inconvenience arising from such delays. 

Shipping rates are calculated upon the time of checkout and vary for each region. Please be mindful when selecting your appropriate shipping time frames and the costs associated.

Threadedwear is not responsible for any items once they are shipped. Any information related to shipping must be coordinated with the carrier accordingly.

If your order has NOT been shipped out yet, please send us an email at support@threadedwear.com or DM us on Instagram @threadedwear AS SOON AS POSSIBLE. When reaching out to us, please make sure to include at the beginning of your message "Incorrect Shipping Address". This will ensure that we are able to prioritize your request immediately. 

If your order has already been shipped, we are unfortunately no longer able to change the shipping address. Please be mindful at the time of placing your order that ALL of the information you provided is correct. Once the order has been shipped out, it is no longer Threadedwear's responsibility. At this point, we would suggest that you try to reach out to the carrier to see if it is possible to make any modifications to your shipping address.

Sweaters tend to fit oversized for women and true to size for men. For a more oversized look, we recommend you size up.

We do offer these sweaters! However you must reach out to us to provide you with our options currently avaialble!

Here are the sizes we offer:

• Toddler Crewnecks: 2T, 3T, and 4T
• Toddler Hoodies (without pocket): Only 2T and 4T
• Youth Crewnecks & Hoodies: XS - XL

Please note that there are limited colour options for toddler and youth sweatshirts. A detailed colour list will be provided to those who contact us in regard to this matter.

Due to the high volume of orders, we are currently NOT offering customer order requests. This may change in the future and we will update our website with this information accordingly.

Sale items are minor flawed or overstock of inventory. Items with flaws will state any issues in the item description section for the product.